Frequently Asked Questions
Everything you need to know about our premium blends and delivery service.
How should I store my Ringtons tea and coffee to keep it fresh?
To maintain maximum flavor and aroma, store your tea and coffee in a cool, dry place away from direct sunlight. Once opened, we recommend transferring items to an airtight container.
Do you offer international shipping for your products?
Yes, we ship our signature blends and treats to many countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What is your return policy for food and beverage items?
Due to health and safety regulations, we cannot accept returns on opened food or beverage products. If your order is damaged or incorrect, please contact our customer service team within 14 days for a replacement or refund.
Are your tea bags biodegradable?
We are committed to sustainability. The majority of our tea bags are now made from plant-based, industrially compostable materials. Please check the specific product packaging for disposal instructions.
How can I track my delivery?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link so you can monitor your parcel's progress to your doorstep.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.